Charlotte Douglas International Airport Directory
Charlotte Douglas International Airport (CLT) is a major American Airlines hub with a single terminal connected to five concourses: A, B, C, D, and E. Popular stores include Brighton Collectibles, Johnston & Murphy, Kiehl’s, Tumi, and Pandora, alongside dining spots like Bad Daddy’s Burger Bar, Whisky River, and Panera Bread. The airport is owned by the City of Charlotte and operated by its Aviation Department, with its official website at cltairport.com.
About Charlotte Douglas International Airport
| Detail | Information |
|---|---|
| Official Name | Charlotte Douglas International Airport |
| Airport Code | CLT (IATA) / KCLT (ICAO) |
| Owner | City of Charlotte |
| Operator | Charlotte Aviation Department |
| Official Website | cltairport.com |
| Address | 5501 Josh Birmingham Parkway, Charlotte, NC 28208 |
| Main Phone Number | (704) 359-4013 |
| Automated Information | (704) 359-4910 |
| Lost & Found | (704) 359-8765 |
| Terminals | 1 main terminal (The Atrium) |
| Concourses | A, B, C, D, E |
| Opened | 1935 |
| Hub Airline | American Airlines |
Airport & Store Hours
The terminal and concourses stay open 24 hours a day since flights run around the clock.
Store hours generally follow this pattern:
- Most retail shops: 6:00 AM – 10:00 PM
- Newsstands (Charlotte News & Gifts, CNBC): several locations open 24/7
- Duty-free (Concourse D): typically matches international flight schedules
- Automated airport information line: available 24/7 at (704) 359-4910
Since CLT’s concourses are all past security and connected by walkways, no train or shuttle is needed to move between them.
Stores Directory by Concourse
Below is a directory of well-known stores and where to find them.
Main Atrium
| Store | Category | Location |
|---|---|---|
| Brighton Collectibles | Handbags & Accessories | Atrium |
| Johnston & Murphy | Footwear | Atrium |
| Kiehl’s | Skincare | Atrium |
| The Body Shop | Beauty | Atrium |
| Dylan’s Candy Bar | Candy | Atrium |
| iStore | Electronics | Atrium |
| CNBC Smartshop | Newsstand (24/7) | Atrium |
Concourse A
| Store | Category | Location |
|---|---|---|
| Charlotte News & Gifts | Newsstand & Souvenirs | Concourse A |
| 704 Shop | Charlotte-Themed Apparel | A/B Connector |
| Phillips Seafood | Dining | Concourse A |
| NoDa Brewing Company | Bar | Concourse A |
| TripAdvisor Shop | Travel Essentials | Concourse A |
Concourse B
| Store | Category | Location |
|---|---|---|
| New South Travelmart | Convenience & Gifts | Concourse B |
| The Scoreboard | Sports Merchandise | Concourse B |
| NASCAR Cafe | Dining | Concourse B |
| Starbucks | Coffee | Concourse B |
Concourse D (International)
| Store | Category | Location |
|---|---|---|
| 3Sixty Duty Free & More | Duty-Free Shopping | Gate D4 |
| Travel@ease | Travel Essentials | Concourse D |
| Rocky Mountain Chocolate Factory | Candy & Chocolate | Concourse D |
| Shake Shack | Dining | Concourse D |
| Wicked Weed Brewing | Bar | Concourse D |
D/E Connector
| Store | Category | Location |
|---|---|---|
| Johnston & Murphy | Footwear | D/E Connector |
| Pandora | Jewelry | D/E Connector |
| Spanx | Apparel | D/E Connector |
| Tumi | Luggage | D/E Connector |
| InMotion Entertainment | Electronics | D/E Connector |
| MAC | Beauty | D/E Connector |
Note: Store locations shift periodically due to renovations, including CLT’s ongoing international concourse expansion. Confirm exact locations using the interactive terminal map on cltairport.com before your trip.
Duty-Free Shopping at CLT
International travelers can shop duty-free at 3Sixty Duty Free & More, located near Gate D4 in Concourse D, the airport’s primary hub for international departures. This is the main duty-free option at CLT, offering typical categories like spirits, fragrances, and cosmetics for passengers with international boarding passes.
Getting Around the Concourses
All five concourses at CLT sit past the security checkpoints and are connected by indoor walkways, so no train, shuttle, or re-entry through security is needed to move between gates. A looping road system outside the terminal connects to parking, the rental car center, and major highways leading into Charlotte.
Tips for Shopping and Dining at CLT
Use the Atrium for Pre-Flight Browsing
The Atrium houses many of CLT’s higher-end shops like Brighton and Kiehl’s. It’s a good spot to browse if you have extra time between check-in and your gate.
Head to Concourse D for International Shopping
Duty-free access and Rocky Mountain Chocolate Factory are concentrated here. Passengers with international connections should plan extra time in this concourse.
Check the CNBC Smartshop for Late-Night Needs
Several locations stay open 24/7 for snacks or last-minute purchases. This is useful if you land on a red-eye or have an early departure.
Confirm Store Locations Before Your Trip
CLT is undergoing an international concourse expansion that can shift store locations. A quick check of the terminal map avoids wasted walking time.
Frequently Asked Questions
How many concourses does Charlotte Douglas International Airport have?
CLT has five concourses: A, B, C, D, and E, all connected to a single main terminal called the Atrium.
What is the phone number for Charlotte Douglas International Airport?
The main airport line is (704) 359-4013, and automated flight information is available at (704) 359-4910.
Who owns Charlotte Douglas International Airport?
The airport is owned by the City of Charlotte and operated by its Aviation Department.
Are the concourses connected without leaving security?
Yes, all five concourses at CLT are located past the security checkpoints and connected by indoor walkways, so no shuttle or train is required.
Where is duty-free shopping located at CLT?
Duty-free shopping is available at 3Sixty Duty Free & More near Gate D4 in Concourse D, the airport’s international hub.
